xieril:

mrsparklesfantastic replied to your post “mrsparklesfantastic replied to your photoset “Apparently my dad also…”

No, I’m just saying that there’s a high chance you’re not the only one this has happened to. By all means try to get a replacement. They’ve got a warranty, don’t they?

Oh!…

Hello, if you have any question, please feel free to contact service@huiontablet.com to ask for more helps. 

Thank you.

Post I made about damaged tablet arriving on the mail

Hello. I recently purchased your Huion 8 ExpressKey 10 x 6 Inches Graphics Drawing Tablet on Amazon, and when it arrived earlier today in the mail, I noticed that the box had ben sliced open on the top of the box. Upon opening the package (and noticing the torn cardboard on the front) I found out that whoever sliced the box open actually cut through the protective foam and made a long cut across the tablet’s surface. I’d like to know what your replacement policies are regarding these kinds of situations, Where can I contact customer service so we can sort this problem out?

Hello, thank you for your contact. 

We are really sorry for the trouble this item has brought.

Would you mind providing the following information to service@huiontablet.com to ask for more helps?

1) product order number;

2) Product serial number;

3) some pictures or a video that can show the problem clearly.

Thank you.

Post I made about damaged tablet arriving on the mail

IMPORTANT!!

Lately there’re more and more scam stores and a certain amount of customers are already defrauded frown emoticon Therefore, we strongly suggest you to purchase HUION products directly from the following authorized stores!!!
Official Website http://www.huiontablet.com/ 
US Amazon http://amzn.to/18ZaX88
UK Amazon http://amzn.to/Il1dx8
CA Amazon http://amzn.to/1fKLaHu
DE Amazon http://goo.gl/unkP4s
FR Amazon http://goo.gl/Uvkji7
ES Amazon http://goo.gl/4KDbkN
IT Amazon http://goo.gl/7C2Inl
US Ebay http://bit.ly/1gdyvxj
UK Ebay http://ebay.eu/1fiXady
Newegg http://bit.ly/1aNVlIG
LightInTheBox http://bit.ly/19gIhYs
DX.com http://bit.ly/160Ct5J
Priceangels http://bit.ly/150g7Bx
Focal Price http://bit.ly/I3X2pY
Tmart http://bit.ly/1hqsx9D
Qoo SG http://bit.ly/1nxP0VT
AliExpress http://bit.ly/1rxeqaB
Pricefalls http://bit.ly/1nDjDfg

The new driver fixed the following issues:
1. Adding back the pen pressure test feature, you can test the see the pressure value directly in the driver window.
2. Support working with multiple monitors.
3. Support adjusting working area on a proportional basis.
4. Don’t need to click “Enter” at the very begining when you calibrate.
5. Fix compatibility issue with Windows 8.1